Importing Misc. Phone List into Teams
Issue
By default, common area phones or lines that are shared by multiple teammates are not listed in the company directory. Therefore, when you go to search for "EAF Pulpit," you're not going to be able to find a result for NSHC.
Solution
To fix this, you can import all the contacts listed on the Misc. contact list for NSHC into your contacts list. After doing so, you can search for pulpits and other areas from the dial pad screen in Teams.
Follow these steps to import all Misc. contacts:
1. Download the attached file called "NSHC Misc Contact List.csv"
2. Open Microsoft Outlook and go to the People tab
3. Click on Your Contacts from the left-hand menu
4. Select Manage Contacts and then click Import Contacts
5. Click the browse button and then find the .csv file you downloaded in step 1.
6. Click Import
7. All of the Misc. contacts will be imported and organized under the company name "Nucor Steel - Hertford"
8. After you have confirmed that the contacts are listed in your contacts, you can close Outlook. Allow 30 minutes to 1 hour for the contacts to sync with Teams.
9. Close Teams by locating the Teams icon in the taskbar by the clock. Right-click on the icon and click Quit.
10. Re-open Teams and go to the Calls screen.
11. In the dial pad search box, type a contact you would like to call (i.e. NSHC EAF Pulpit)
12. Select the contact and then click Call.